J+A Cleaning Solutions Ltd. has over 60 years of experience providing facility cleaning and ancillary services to clients of every size and industry type. From basic janitorial programs to a multitude of specialty services, J+A is an established and trusted source for facility maintenance.
We are a Canadian owned, regionally based enterprise operating out of the Province of Ontario. Our major regions of service include the Greater Toronto Area, Central Ontario, Northern and Southwestern Ontario; administered by our Head Office in Toronto and Branch Offices in London and Ottawa, respectively. Moreover, we have established select constituencies in Western and Eastern Canada that will allow us to expand our strategic footprint for future growth and development across the country.
Our mission is “to provide leading quality facility service solutions that exceed industry standards”™. J+A Cleaning Solutions Ltd. strives toward exceeding your most demanding expectations and to earn your trust with our dedicated service. We treat our customers as our partners and are renowned for responding to your service requests without delay.
J+A Cleaning Solutions’ Client Satisfaction is defined by our commitment to provide contract and value added services to our customers, which includes a proactive attitude, knowledge, technical assistance, and professional quality of service in a timely manner, as promised.
Specifically, we focus on contract compliance, our ability to provide regional consolidation, achieving total cost reduction for clients and providing readily available, accurate management reporting/invoicing capabilities. Furthermore, we provide sophisticated account management competencies that consistently exceed customer expectations.
We are a complete Facility Service Provider offering integrated service solutions.
- Carpet & Upholstery
- Windows, Blinds & Drapery
- Floor Maintenance
- Acoustic Tile
- Ceiling Fixtures & Vents
- Construction, Move In/Out Clean-Up
- Fire & Flood Restoration
- Snow Removal
- Power Washing
- Sidewalk Sweeping
- Sidewalk Gum Removal
- Garbage/Waste Removal
- Recycling/Cardboard Disposal
- Light Replacement
- Awning & Canopy Signs
- Fire Extinguisher Inspection
- Food Service
- Waste Management
- Mat Rental
Moreover, we have the skills and knowledge to provide LEED accredited service deliveries to your facilities.
We service government, commercial, private, educational and financial institution market segments. Furthermore, we have extensive experience servicing airports, military bases, healthcare institutions, transit terminals, retail and hospitality markets.
Quality Assurance and Control is the cornerstone of our business. We recognize that an effective Total Quality Management system will not only keep our clients happy, but it will also improve their bottom line. That is why we are committed to providing a sophisticated Quality Program and Service Model that meets our client base needs.
We provide detailed periodic cleaning reports, billable vs non-billable cost analysis, work order count examination, work order spend analysis by classification, summary spend analysis, spend trend analysis—by month, quarter and year—SLA/KPI benchmarking analysis, escalations reporting, work order completion metrics and quality site inspection analysis, to name a few.
J+A is committed to the continuous examination of our Quality Program. Specifically, we use RDMAIC project methodology as well as DRIVE, SWOT, ICOR and SPC problem solving practices to routinely review our service model, allowing us to strengthen our performance on each account.
Our TQM encompasses the following:
a) Our Commitment
b) Our Culture
c) Customer/Supplier Relationship
d) Total Cost
e) Processes, Communication and Teamwork
f) Supervising and Training
g) Developing a Systematic Approach
h) Eliminating Barriers Between Departments
We have an established Succession Planning process whereby training, consistency and developing/supporting our workforce ensures we generate subject matter experts to sustainably provide us with a competitive edge. Our service model places an emphasis on management commitment, customer focus, supplier relationships and effective measurements. We act rapidly to ensure that we stay ahead.
J+A Cleaning Solutions Ltd. actively promotes green principles daily by striving to continually improve environmental practices. Our Janitorial Green Cleaning Strategy is implemented by our Green/High Performance Cleaning Program, which includes staffing levels, green service delivery training (supervisory and workforce) and safety training (use and hazards of chemical products). Moreover, the implementation of a Floor Care Log and Maintenance Plan ensures that we track the number of coats of floor finish applied to a respective job. The use of the latest innovations in floor care also allow us to avoid the use of the aforementioned through the implementation of diamond pads. Similarly, Carpet Cleaning Logs are implemented to achieve scheduled maintenance + restoration procedures and dates. In addition, we evaluate the effectiveness of our green/high performance cleaning program through its integration into our Standard Quality Management System.
Furthermore, dilution control measures, Green Seal/EcoLogo chemicals--as well as disposable janitorial products and trash bags--using cleaning equipment that meets environmentally preferable criteria and sound decibel level controls are all contributing forces included in our strategy. Indoor chemical and pollutant source controls and solid waste management are also incorporated to promote our environmental initiatives. Finally, active Resource Conservation Awareness amongst our staff and clients allows us to communicate the latest field trends.
Environmental protection is an integral part of planning, management and ongoing operations. We ensure our activities comply with all legislative requirements, including government regulations, waste minimization, resource recovery, waste tracking controls and accessing advanced technologies.
Winner of the 2011 CBRE Supplier of the Year Award (In Supporting Infrastructure Ontario)
Winner of the 2013 CBRE Supplier of the Year Award (In Supporting Infrastructure Ontario)
Winner of the 2015 CBRE Supplier of the Year Award (In Supporting Infrastructure Ontario)
Special Recognition for Supplier Innovation by BGIS in 2015
BGIS 2017 Innovation Award - Honourable Mention
Nomination for the 2017 CBRE Supplier of the Year Award
Our People are our most valuable asset. We aim to provide equal opportunity, promote growth and career advancement for all employees and provide them with a healthy and safe work environment. J+A Cleaning Solutions Ltd. has an established Succession Planning process whereby training, consistency and developing/supporting our workforce ensures we generate subject matter experts to sustainably provide us with a competitive edge.
We welcome passionate, ambitious, career driven professionals to become a part of our fulfilling team environment. If you are interested in a career opportunity with us, please contact us using the form below.
We have five offices to serve you. Please contact us with your inquiries.